Fake Scam Store

[DanielHQ]

Hi guys, I need your help. I'm a Shopify developer (no related entirely), and managed to identify that a store I and a lot of people ordered from there are being scammed. They don't answer, they keep offering new products and all, but they don't send anything. There is a big story behind in reddit:
https://www.reddit.com/r/Scams/comments/bfl53x/is_officialburritoblanket_a_scam_did_i_just_give/

https://www.officialburritoblanket.com/

Please help! 

[PaulNewton]

Shopify is a hosted platform not directly responsible for individual business behaviors.

If your unconfident about a purchase or business that is unresponsive  here are some options:

• Contact your payment provider and dispute the charge
• If the company is behaving suspiciously and you used a credit card you could pursue a chargeback
• Contact support@shopify.com

[Lidia0205]

No, Shopify needs to be directly responsible for the stores they allow into there site that continually scam customers out if their money and who are not selling anything at all, Shopify needs to be diligent in contacting and informing its customers of the ‘Dwemn store’ or any others when people tell you they are scamming. You need to post products that have been deemed a scam so that they cannot be used over and over again and give information to your customer base that uses Shopify of things to watch for when scamming is probably eminent.

[Barbarasonnier1]

I agree with you.  My husband and I just recently ordered Dewalt tools for $179.00 and the email came from dwemn.  Had links for my order and the shop, but when you click on them it goes no where.  Bank charge says it was from JOHNNYSHADES HTTPSWWW.JOHNNC US.  Only thing I found about Johnny Shades was that they sell sunglasses.  Will have to see what my bank can do come Tuesday.  Sad that there are so many dishonest people out there.

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[Lidia0205]

Yes, sorry to hear that.... Jonny Shades was the same in my card... and placed under ‘groceries’. They’ve taken the identity of a real company. I am flabbergasted that Facebook allows these people to advertise on their site... heck, Facebook polices marketplace and won’t even let you put brand name items up without questioning it. These dwemn people have many different store fronts I see for the same item at $135. Now I see they have another picture they are using of a tv stand for ‘135.’ My card says it’s out of North Carolina.

It’s just crazy what people get away with.

[Barbarasonnier1]

It’s sad that consumers can be so easily ripped off by low life’s that are allowed to post their fake ads on social media. Can’t post “hate” comments but you can sure post market place scams and rip people off!

[adoptn2]

I should have known it was a scam when I bought a bunk bed sofa for 59.00. It shows up on my credit card statement as HairCity and also HairsCity. When you look them up it is a hair salon that sells wigs so they stole the name of a legit business to scam people out of money. I’m going to have my bank do a chargeback on my account on Monday

[mrrainey]

Same here.. got caught up in the Black Friday deals and purchased from 3 different Shopify ads on Instagram..found out the following morning ALL 3 were scam sites (selling PlayStation 4 bundles and mini video arcade machines etc. )when I tried to visit the store again for an update.. 3 cards had to be blocked and awaiting dispute Monday..Shopify needs to do better before they be out of business.. They (Shopify) were no help at all when calling besides sounding so aware of the problem when reported...won't get any of my business again.👎🏾👎🏾 I'm warning ppl on all platforms to beaware

[Firestorm]

I think I got the same scam with the ps4 bundles. It was charged to tessuti-shop.com tessuri-shop tx. I searched all over to try to find the ad online and when i found it again, it was saying zengershop.com or something similar. Zenger turned out to be a jewelry store.

I tried to stop payment on my card white it was processing; I was willing to eat the $30 stop payment charge if it meant saving me $160, but my bank wouldn't stop the payment. They said we had to wait for it to process and then dispute the charges.

I was christmas shopping for my dad who is a disabled veteran and lives on a fixed income. He wanted to do something special this year for his grandkids.

To the idiot that keeps defending shopify; THEY ARE NOT WITHOUT FAULT. THEY ARE LEGALLY OBLIGATED TO PROVIDE SOME SORT OF SECURITY FOR THE USERS OF THEIR SITE. THEY KNOW THIS SCAMMING BS IS HAPPENING AND ARE DOING NOTHING. THEM AND PEOPLE LIKE YOU DEFENDING THEM ARE WHAT MAKES THESE LOWLIFES LIVES SO EASY.
I'm sorry, but for the people who have to struggle for the holidays, these deals are like miracles. And for those who don't shop online very often, their ignorance is sweet ambrosia to pos scammers. The creators of amazon and shopify know this. These marketplaces are supposed to provide online customers with trusted vendors, not allow scammers to run rampant. Shopify and Facebook are both just as liable for allowing this BS to happen.

I will be fighting to get my dad's money back. And if it means taking the fight to these asshats that provide scammers a safe place and give no warning to the consumer, so be it!

[Barbarasonnier1]

I truly believe web sites like Facebook, Shopify, and others only care about making money.  They let anyone advertise their wares and never bother to check and see if they are legitimate businesses or not.  TOO many people getting ripped off by these people on the other end of a computer preying on people that are just trying to save money on things they normally couldn't afford other wise.  Lesson learned.  I will research every company from now on before buying online and only pay through PayPal.  These people are probably in foreign countries where we can't even touch them if they could even be found out.  Sad.

[aarontrudeau]

I want my money back

[Knv]

Shopify should be able to look a bit further than most of us can to determine if they are scamming. I can see enough patterns to be 90% sure they are a scam, but Shopify should be able to spot these and look a bit further to see if anyone ever received products.
Just the store names are so random as to raise a flag.
Between Facebook accepting the ads for stores built in Shopify and PayPal running the purchase through, they all support the scammers and do nothing for the victims.

[Knv]

These scammers have cookie cutter programs all laid out. They never go past the emailed receipt saying they will track the order and if course the victim can't get in touch with them and they soon slink off to their other scam sites. Some may try to look real by posting comments or replies in Facebook, but that's just to suck as much out of people that they can from that ad and scam.

[Knv]

Facebook doesn't even give a choice in their resolution area for these scams. I posted on two other topics, just to get in, but they just turned me down and said it didn't fit. They also asked me to escalate the issue before a certain date or they would drop it and it can never be opened again. I escalated it three times, but they never acknowledged it and closed it anyways.
I had this happen three times. First two I paid with credit card and they reimbursed me. The last and final straw was using PayPal. I thought they would cover it or not allow questionable businesses to use their system. They won't cover it and make it hard to dispute it. I know they could do more monitoring of the sellers using their systems.

[Knv]

Almost all the ads on Facebook marketplace are scams and easy to tell. The comment section usually has a lot of comments of people ordering it, but not one saying they received it. If there are any positive comments, they are likely from the scammer. They add comments to sound like they are legit.
I try to post in every ad comment section that they are scams. I could do this 24/7 and never post on all of them.
They have taken to disallowing comments and only a link to their purchase site. This way people can't warn others.
I can't understand how Shopify, Facebook and PayPal can turn a blind eye to this. They must be making money, but shooting themselves in the foot to do it. In the long run it will just tear apart their customer base.

[Knv]

Spread the word!

[Knv]

Good luck to you. I'm after Shopify, Facebook AND PayPal, they all ignore the obvious and just take the scammers money.
I'm sure the scammers don't mind the fees. They get 100% profit after paying for the ads, platforms and money handlers. All other people's money.

[Knv]

When I did some Google map searches based in info I could pull from their websites. They don't show a business, but do show a Starbucks and a bank if China within a block. I can imagine them sitting in Starbucks, cranking out the sites and walking to the bank to pull their I'll gotten money.
The whole process of building these sites, linking them to PayPal and Facebook is so automated that they probably build one every 1/2 hour. Knowing that no internet crime unit is going to sweep in on them.

[Knv]

All sound ideal, but if Facebook, Shopify and PayPal ignore these scams, it just a matter of making them seem convincing enough to trick people.

[Firestorm]

Oh yes. One of the two who got me this holiday has been especially chatty.
In lieu of the tool set I ordered, I got a pair of rayban sunglasses. I
sent them photos and asked them if this looked like the tools i ordered.
They said it was drama in their system and they accidentally sent the wrong
item. They asked if I would allow them to send the correct purchase. I
replied that as long as I wasn't charged for it again. Awaiting a reply.
But for safety sake, please avoid bodeam.com. unless you like rayban
sunglasses, that is.

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