How can I accept EFTPOS only cards with Wisepad 3 in Australia?

rewild
Tourist
5 0 3

Hi

We have switched to Shopify from Square and are now using the Wisepad 3 to process payments. Unfortunately EFTPOS only (ie not linked to Visa or MasterCard) bank cards are not accepted. I am in Australia. How do I fix this? We are loosing regular customers because I can’t take their payments. 

Replies 2 (2)

Eshe
Visitor
1 0 0

@rewild wrote:

Hi

We have switched to Shopify from Square and are now using the Wisepad 3 to process payments. Unfortunately EFTPOS only (ie not linked to Visa or MasterCard) bank cards are not accepted. I am in Australia. How do I fix this? We are loosing regular customers because I can’t take their payments. 


We are experiencing the same issue, unfortunately we have not found a solution yet either. It's terrible having to turn customers away because their payment is not accepted. Hopefully there is a fix!

Ben_Evans
Shopify Partner
1 0 0

Bump @Shopify any fix for this?? turning away customers is not great.