How can I cancel my subscription?

jennaperry03
Visitor
1 0 0

How do I cancel my subscription?

Reply 1 (1)

Ollie
Shopify Staff
2330 454 397

Hey @jennaperry03.
 
Thanks for reaching out.
 
That is a great question! We do have a step-by-step guide available here to deactivate your store and cancel your Shopify subscription. 
 
With that being said, you will need to navigate to Settings > Plan to see the available option Deactivate store. I took a screenshot from my test store to show you the section I am referring to: 
 
14-15-62311-72914
 
Let me know if you have any questions. 

Ollie | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog