How can I exclude certain products from specific zones?

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How can I exclude certain products from specific zones?

hkcc
Tourist
4 0 2

I'm struggling to find a method for excluding certain products from a zone. 

 

I'm selling in Australia but certain products cannot be sent to Western Australia. I've created two custom shipping profiles, one with 7 states and territories, and one with only Western Australia. I then added my entire product list to the main shipping profile with the majority of zones but cannot put the same product on multiple shipping profiles. 

 

Let's say I have 20 products, 17 of those products will be available everywhere but 3 cannot go to Western Australia.

 

How do I set this up?

 

 

 

 

Accepted Solution (1)

Summer
Shopify Staff
1375 322 238

This is an accepted solution.

Hey, @Hkcc

 

I'd love to help you with your shipping concern. The shipping profiles are specifically designed to meet the need of setting different shipping rules for specific products and locations, so you're on the right path. However, you just need to set them up slightly differently from what you've created.

 

Instead of adding different groups of products to multiple shipping profiles, the goal is to separate the groups of products and then add the shipping zones accordingly. To put it simply, this is how your shipping profiles should look:

 

Shipping Profile 1

 

Shipping Profile 2

 

We have a help doc on how to utilize shipping profiles on this page, so don't hesitate to refer to it if you wish to learn more. Additionally, you're welcome to send through any questions here. If anything I've shared is unclear, do let me know and I'd be happy to provide further assistance!

 

Feel free to keep me and the rest of the community posted by replying to this thread to let us know if the solution worked. I'm also curious to hear about the progress of your business. How is it going so far?

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)

Summer
Shopify Staff
1375 322 238

This is an accepted solution.

Hey, @Hkcc

 

I'd love to help you with your shipping concern. The shipping profiles are specifically designed to meet the need of setting different shipping rules for specific products and locations, so you're on the right path. However, you just need to set them up slightly differently from what you've created.

 

Instead of adding different groups of products to multiple shipping profiles, the goal is to separate the groups of products and then add the shipping zones accordingly. To put it simply, this is how your shipping profiles should look:

 

Shipping Profile 1

 

Shipping Profile 2

 

We have a help doc on how to utilize shipping profiles on this page, so don't hesitate to refer to it if you wish to learn more. Additionally, you're welcome to send through any questions here. If anything I've shared is unclear, do let me know and I'd be happy to provide further assistance!

 

Feel free to keep me and the rest of the community posted by replying to this thread to let us know if the solution worked. I'm also curious to hear about the progress of your business. How is it going so far?

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

hkcc
Tourist
4 0 2

Thank you very much, you explained that perfectly!

Summer
Shopify Staff
1375 322 238

My pleasure, @hkcc! Thanks for the update. Should you have any other concerns, don't hesitate to create a new post and we'll help you out!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

RHWD
Shopify Partner
13 0 5

Having found out recently, this actually isn't an acceptable solution because Shopify treats shipping profiles as 'sub-carts', so if a customer purchases a product contained in two profiles, the cost of their shipping is combined.