How can I exclude gift cards from cash on delivery options?

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How can I exclude gift cards from cash on delivery options?

taylorjess2008
Visitor
1 0 0

Hello, I just added Gift cards to my page as a product. After testing it out I see customers are able to use COD as an option. This is a digital order. I will not be delivering anything. How can I keep COD for other products but not my gift cards. 

 

Thanks

Accepted Solution (1)

MarcoReleasit
Shopify Partner
314 24 63

This is an accepted solution.

Hello @taylorjess2008 

 

This is not directly possible in Shopify's settings, but you can do it with our app Releasit Cash On Delivery that you can install for free from the Shopify App Store here: https://apps.shopify.com/cash-on-delivery-fee

 

After you install the app go on the Limit COD page and you will find the option to disable COD for gift cards here:

 

MarcoReleasit_0-1697176611145.png

 

With this option active, your COD payment method will not be visible if the customer has a gift card on his cart.

 

The app is completely free to install and works on all Shopify plans and we also offer 24/7 support, so if you have any questions or you need help feel free to contact us from there!

 

If my reply resolves your issue, please mark it as a solution!

 

Marco from Releasit

Install Releasit Cash On Delivery for free here: https://apps.shopify.com/cash-on-delivery-fee
Add a fee to Cash on Delivery and limit COD based on any condition (order total, location, products, collections, etc.)

View solution in original post

Replies 5 (5)

Kimi
Shopify Staff
1511 169 262

Hi, @taylorjess2008.

 

At this stage, restricting Cash on Delivery (COD) payments for gift cards isn't a native feature of the Shopify platform. If you'd like to add this feature to your store, you'll need to install a third-party app, such as this one here. An app like the one I linked can allow you to hide specific payment options based on various conditions, such as product type or customer preferences. This should then allow you to hide the COD payment option for gift cards.

Keep in mind that because apps like the one I mentioned have been created by third-party developers outside of Shopify, if you have any app-specific queries you'll need to reach out to the app support team directly. They're best equipped to assist you with any of your questions and concerns.

 

I can understand how useful it'll be to offer a feature like this natively on our admin, however, so I'll be sure to pass this on as feedback to our internal development team. While we can't guarantee if or when features are implemented on our platform, you can keep an eye out on our Changelog here for the latest releases to Shopify.

Kimi | Social Care @ Shopify 
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MarcoReleasit
Shopify Partner
314 24 63

This is an accepted solution.

Hello @taylorjess2008 

 

This is not directly possible in Shopify's settings, but you can do it with our app Releasit Cash On Delivery that you can install for free from the Shopify App Store here: https://apps.shopify.com/cash-on-delivery-fee

 

After you install the app go on the Limit COD page and you will find the option to disable COD for gift cards here:

 

MarcoReleasit_0-1697176611145.png

 

With this option active, your COD payment method will not be visible if the customer has a gift card on his cart.

 

The app is completely free to install and works on all Shopify plans and we also offer 24/7 support, so if you have any questions or you need help feel free to contact us from there!

 

If my reply resolves your issue, please mark it as a solution!

 

Marco from Releasit

Install Releasit Cash On Delivery for free here: https://apps.shopify.com/cash-on-delivery-fee
Add a fee to Cash on Delivery and limit COD based on any condition (order total, location, products, collections, etc.)
Mkm2021
Tourist
13 0 1

howw can i add cod to invoice and emails

i test email and i got email without cod fees

MarcoReleasit
Shopify Partner
314 24 63

Hey there! Please write us from the app and we will give you a tutorial for this

 

Thank you

Marco from Releasit

Install Releasit Cash On Delivery for free here: https://apps.shopify.com/cash-on-delivery-fee
Add a fee to Cash on Delivery and limit COD based on any condition (order total, location, products, collections, etc.)

sniper2804
Shopify Partner
402 25 68

Hi, 
If you are still looking for a solution, you can use our free app PayMix to hide any payment method based on product tags. 

Automate & bulk assign products to shipping profile: Auto Shipping Profiles: Shipr
Calculate accurate shipping rates: Shipping Calculator: ShipMagic
Hide, rename, reorder payment methods at checkout: Payment Customization: PayMix