How can I restrict COD payment for ebook purchases?

healthymary
Visitor
1 0 0

Hi I have 2 payment options on my website Cash on delivery and credit card.

 

I have an ebook that is not a physical product.

 

I would like to prevent people from choosing the payment option COD when they buy the ebook only.

 

How can I do that please ?

Replies 3 (3)

Ivy
Shopify Staff
1033 82 131

Hi there, @healthymary.

Thanks for this excellent question. I wanted to refer you this answer given on a previous post about this very query.  As the answers outline, this is unfortunately not currently possible natively on Shopify.

However, with that being said, I will certainly be adding your feedback about this to our development team. All future updates to the Shopify Platform are made based on your feedback - although I cannot guarantee this change will be made, submitting feedback like this is definitely the best way to ensure it is being considered. Thank you so much for reaching out with this! 

Ivy | Social Care @ Shopify


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MarcoReleasit
Shopify Partner
314 24 61

Hello @healthymary 

 

@Ivy thank you for mentioning a reply I gave on a previous post, but that reply is now outdated.

 

This is not directly possible in Shopify's settings, but you can do it by using our app Releasit Cash On Delivery that you can install for free from the Shopify App Store here: https://apps.shopify.com/cash-on-delivery-fee

 

Then go on the Limit COD page on the app and you will find the option to disable COD based for specific products here:

 

MarcoReleasit_0-1681971740789.png

 

Here you need to select your ebook product and COD will not be available on your store if the order from the customer contains the ebook.

 

The app is completely free to install and works on all Shopify plans and we also offer 24/7 support, so if you have any questions or you need help feel free to contact us from there!

 

I hope this helps you!

 

Marco from Releasit

Install Releasit Cash On Delivery for free here: https://apps.shopify.com/cash-on-delivery-fee
Add a fee to Cash on Delivery and limit COD based on any condition (order total, location, products, collections, etc.)

ArrayArtisan
Tourist
40 0 2

To prevent customers from selecting Cash on Delivery (COD) when purchasing an ebook on your website, you can utilize the functionality provided by the KlinKode PayRules app. This app gives you the ability to set conditions that hide the COD option for specific products, such as digital goods like ebooks.

 

For further details, check out the app on Shopify: https://apps.shopify.com/klinkode-payrules

 

For a quick guide:

 

- Control payment methods visibility at checkout by KlinKode PayRules app.
- You can join in our Facebook group for Shopify help.