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How do I change return label default address?

New Member
2 0 0


When printing or emailing a return label for a customer, the address that shows is my billing address, and the phone number that appears is my personal cell phone number. I would like to put a business address and phone. I have looked in Settings > Shipping, as well as Settings > Locations and Settings > General to no avail. I can't find where in the system is set and managed...can someone point me in the right direction? 

Thank you!  

Replies 2 (2)
Shopify Partner
748 113 189

Hello @MoMo2020, I don't know what are you saying exactly but you can modify the email from settings->notifications 

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New Member
2 0 0

Hey there, 


Thanks for the response. I am talking about the physical address, which appears as the "To" on a return label I send to a customer to return product to our center. I can modify the email, and all of that, but the default mailing address which appears on the label with which they ship product back to me is incorrect, and I need to change that. 


Thank you!!!