How does DSers dual shipping charge work?

1 0 0

Hopefully someone can help because chat did not understand. 

I am charged cost and shipping from DSers then my customer is charged shipping..

Does that shipping cost my customer is charged come back to me to offset shipping I was charged by DSers (on some items)? Or Am I charged by supplier and customer is charged again for shipping and all goes to supplier?


Replies 2 (2)

Shopify Staff
1311 101 189

Hi, @VAleman.


Thank you for reaching out! 


When your customer pays for shipping, you receive that cost in your order payout. Then you have to purchase the shipping label on your end. This way, you only technically pay for shipping once.


Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
Talk soon, 

Emily | Social Care @ Shopify 
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79 0 5

Hello @VAleman 


the cart/checkout where you see double shipping charge,  Do that have items from multiple locations or multiple shipping profile?