How to automate FBA shipping notifications?

New Member
2 0 2

I have set up Amazon to fulfill orders. I can see the orders being sent by Amazon, but my customers are not receiving an email with the shipping confirmation/tracking number. This was working fine when I was using Fulfillrite. How can I get the shipping emails to go out?

Replies 2 (2)
Shopify Expert
1669 143 428

If you're using an app, they can make that happen for you.

If you're manually requesting the orders, then I think you can select a box to notify the customer (I haven't done it manually in a year but it used to work like that).

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
Shopify Partner
25 0 0

HI Lorikeet! 


This is a setting within Shopify. Check out this video that shows you how to turn on and off automatic Amazon fulfillment and email notifications!


Below are some resoures for you that include videos, FAQ's, and more information about our apps!
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How to use ByteStand-Import Video -
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