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How to block a payment method for specific customer

hlmo
Tourist
5 0 16

We would like to disable a specific payment method when specially tagged customer.

Replies 44 (44)
redbeerd
Tourist
3 0 7

@FriedFish , what's your current hack for getting around the lack of ability to let wholesale customers select different payment terms?

ShushiSocal
Tourist
9 0 16

Not sure if @FriedFish uses same workaround but I create manual order and make the payment pending status. 

Obviously, it would be better if customers can just complete by themselves...

ethan-rci
New Member
1 0 1
Click to expand...
+1!!!! REALLY need this feature. Shopify, please help us out here??
CraftBuddy
New Member
1 0 0

we need this too +1

AdrienS
Tourist
3 0 2

+1 mandatory request for B2B shop

kevin_mart
New Member
1 0 0

+1 This is a very needed feature, I have worked in an IT company before, they have a shitty e-commerce system that was created 10 years ago but already included this feature plus setting customers into different categories without any plug-in (shopify app).

I honestly cannot believe Shopify as nowadays one of the leaders in this sector being so outdated cannot includes this feature.

KASWE
New Member
1 0 1

+1 This feature is well needed for our business!!!!!

carlsmith-wow
Shopify Partner
4 0 2

+1 - want to be able to restrict "Bank Transfer" payment option to select customers

philippd
New Member
1 0 4

I just stumbled upon this as this seems like a pretty standard feature and was surprised to not see that. This blocks our switch to Shopify for now.

Cakechris
Shopify Partner
1 0 1

+ 1 here as well.   This makes it very difficult to support key customers

woland
Shopify Partner
4 0 0

Highly recommend to add Tags to customers which will set the condition for the payment methods they'll see.

 

The reason for this is because we want some valuable customers to be able to have the Net 30 Payment or Payment Terms - Manual Payment toggle as a choice. This would get rid of the Net30 problem needing to use other apps.

 

Very useful for Wholesale websites that allows more flexibility in Payment Types.

woland
Shopify Partner
4 0 0

I think the solution to this is very easy where you can use simple customer matching with tags

 

https://shopify.dev/api/liquid/objects/customer#customer-tags

 

And to show or not show the Manual Payment Methods depending on that Customer Tag for Checkout pages.

 

We can't do it ourselves because we don't have access to the checkout.liquid page. But it's totally possible if the Shopify team can do this for us.

SueAxon
New Member
1 0 2

+1 for this please. At the momnet we have made a TRADE payment button, but there isnt anything stopping anyone else using it. I cant think this would be too difficult for Shopify to add? why is it taking so long?

Giants_Fan
Excursionist
25 0 4

Yes +1 we need this too.  Along with:

1. Being able to add "company name" as a column to the orders page, I mean we can't filter our orders by company name?? We have many companies with dozens of employees who order, would be nice to filter or sort by company name..
2. Being able to create a draft order/order for pickup on the backend, currently you can only "fullfil" the order no "ready for pickup" button available

3. One default box size for your whole store?  This is so messed up, like who sells only one sized product?  

 

Tired of needing an app for everything.  So close to having my whole business switched over to shopify platform, but just might not fully do it.  It's fine for orders that come in online, but we were a brick and mortar first, have many established customers.  We were hoping to get all sales on one platform for ease, but shopify I feel has purposely left these gaping holes so we can buy more apps and they can collect.  But who knows, maybe a lot more "brick & mortars" are trying to make the switch.  Shopify, pay attention, add these basic features that multi-channel stores need.  

Tielka
Tourist
3 0 2

+100 we definitely need this too. We can't offer Afterpay or Paypal to wholesale customers as the fees are too expensive. And although Shopify Plus has this feature, it is WAY too expensive, starting at $2000USD/month!!! And their tagline is "Fair pricing. Unfair advantage." Maybe for Shopify, it's an unfair advantage, but definitely not for small businesses, many of which have wholesale as a significant portion of their sales.

BertK
Tourist
6 0 2

Agreed! We need this feature too so we can deny PayPal from wholesale customers and people with regular discounts, such as reps and such. Would like to offer also option payment options to wholesale customers that don't want to offer to retail ones. 

jslym777
New Member
2 0 1

I was told that if I want this functionality I would need to pay $24,000 per year and upgrade to Shopify Plus...

Pashlich
Tourist
3 0 17

This seems even more needed now that Shopify is actively charging transaction fees on alternative payment methods (eg afterpay etc). Stores need to have the flexibilty to restrict or allow various payment methods for various commercial reasons. SHOPIFY, YOUR USERS ARE SPEAKING BUT ARE YOU LISTENING??

jordanbdavis6
New Member
2 0 1

ANyone gotten an update on this functionality or a solution? 

Peter_Wooster
Shopify Partner
23 0 9

+1 Our client needs this as well.  The ability to choose payment methods by customer tag is a basic e-commerce feature.