How to change store currency for Paypal payments?

Corpppse
Visitor
1 0 0

hi, i need to change my store currency asap to accept payments from Paypal but it doesn't let me because orders have been placed. it says to contact support but I don't see any help they 😕

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 78

Hi, @!

 

After a store has made a sale, the only way to have your Store Currency changed is through contacting our Shopify Support team. Our team will be able to talk you through the impact this change may have and the process before going ahead and changing it on their side.

Here are the steps below to navigate our Shopify Support -

 

  1. Click Login and follow the prompts to select your store.
  2. Navigate through to a topic that is closely linked to your issue ; in this case, you can click on Account > Plans and Billing.
  3. You will be led to a page of helpful resources. If you don't find these to be the answer to your issue, then scroll to the bottom and click on any of the support options - Chat with Us or Request a Callback is what I recommend. 
     

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Let me know if you have any issues getting through!

Nia | Social Care @ Shopify 
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