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How to collect Amazon Pay Payments?

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JillJones
Excursionist
22 0 2

I have been using Amazon Pay for a few months. How do I collect payment? Does it just come from Shopify or do I have to manually collect payment?

Accepted Solution (1)

Accepted Solutions
JoesIdeas
Shopify Expert
1691 146 435

This is an accepted solution.

You've probably been getting the payments already directly in your bank account.

 

Here's how to check:

 

1) Log into Amazon Seller Central

 

2) Select the drop down at the top and choose Amazon Pay

 

3) It's got its own dashboard and payment information, disbursements, etc.

 

amazon pay.jpg

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people

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Replies 5 (5)
Trevor
Community Moderator
Community Moderator
3223 436 753

Hey, @JillJones!

 

Amazon Pay payments are handled by Amazon and not something Shopify would have access to. If you've set Amazon Pay up in Settings/Payment Providers, and customers have checked out using Amazon Pay, then you should be able to locate your funds in your Amazon Seller Central Account. Amazon has a guide here with further details. 

To check whether an order was paid via Amazon pay, you can open the order from the admin, scroll down to the order timeline. From here, the payment line will indicate what payment processor was used when the order was placed. 

 

Let me know if you have any questions!

 

Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
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JoesIdeas
Shopify Expert
1691 146 435

This is an accepted solution.

You've probably been getting the payments already directly in your bank account.

 

Here's how to check:

 

1) Log into Amazon Seller Central

 

2) Select the drop down at the top and choose Amazon Pay

 

3) It's got its own dashboard and payment information, disbursements, etc.

 

amazon pay.jpg

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
jmcadres
New Member
1 0 1

Thank you. 

 

So simple, yet I've spent 4 hours looking for access to my Amazon Pay account that I set-up yesterday.  

 

Your screen capture should be front and center in Amazon Pay FAQs.

LouisaArellan
Tourist
7 0 1

We have a Shopify store, we have integrated with the AMAZON PAY.

What's more, we have tested and placed an order successfully in the sandbox preview. But the Amazon pay is still not available.

Pay attention to the pics 1 and 2.

We need your help. Why and how to solve this problem "Amazon Pay Not for sale. 

Is there any requirement for an amazon account?  

1.png2..jpg

LouisaArellan
Tourist
7 0 1

We have a Shopify store, we have integrated with the AMAZON PAY.

What's more, we have tested and placed an order successfully in the sandbox preview. But the Amazon pay is still not available.

Pay attention to the pics 1 and 2.

We need your help. Why and how to solve this problem "Amazon Pay Not for sale. 

Is there any requirement for an amazon account?  

1.png2..jpg