How to disable customer payment reminders?

SevenLF
Visitor
3 0 0

Hey, 

How do I turn off payment reminders for customers? Overdue, pay now etc. 

Replies 2 (2)

Lana
Shopify Staff (Retired)
849 77 108

Hello, @SevenLF!

 

Could you tell me more about these reminders?

 

What do they look like, and how did you notice customer's receive them?

 

It would also help if you could let me know what payment gateway you're using, as well as any third party apps related to notifying customers. 

Lana | Social Care @ Shopify
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Rudy_Nematzadeh
Shopify Partner
7 0 0

Hello.

I would also like to know how to turn off payment reminders for draft orders that are set with NET terms.