How to identify a scam online store?

Shopify Partner
1 0 0

Hi guys, I need your help. I'm a Shopify developer (no related entirely), and managed to identify that a store I and a lot of people ordered from there are being scammed. They don't answer, they keep offering new products and all, but they don't send anything.

Reply 1 (1)

Shopify Staff
1033 82 131

Hi there, @Dishantpatel.

Shopify gives people with entrepreneurial instincts the tools they need to thrive when building their businesses. Unfortunately, there are people who take advantage of our credibility. We take this matter very seriously and our team is constantly reviewing the stores on our platform to ensure merchants are following our terms of use. It's an ongoing process, and we strive to tackle this type of operation as quickly as possible, yet reports can help speed up the process of removing merchants who take advantage of our services.

If you want to report the store, you can do so at this link. Reported cases are investigated in order to verify whether the respective stores are on Shopify and, if they are acting maliciously, these stores are removed from the platform, if they have not already been. Thank you!

Ivy | Social Care @ Shopify

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