I need help with payment (Failed)

Solved
SarahWahid
New Member
2 0 0

Can you please help me too with the same issue. My payment was failed and I need to do it

0 Likes
Trevor
Community Moderator
Community Moderator
2775 362 560

This is an accepted solution.

@SarahWahid 

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

 


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Stylixtafashion
New Member
1 0 0

I have the same issue. I need to pay my outstanding ballance.

Thank you.

0 Likes
Trevor
Community Moderator
Community Moderator
2775 362 560

@Stylixtafashion 

Thank you for letting me know. I would recommend using the information in my previous post to create a support request. Our Support team would be happy to help review this with you. 


Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes