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Incorrect return address for shipping label

New Member
1 0 1

Hello there I am currently having issues with my shipping label when printing them out. For the return address it is printing out an address that I have never added to the account. I am using a PO Box as my address I'm not sure how to fix this issue and it is printing on all of my labels please help!

Reply 1 (1)
8 0 3

I've also had this problem.

I have multiple Locations, and the Return Address on the Shipping Label (not the Return Label) is apparently hard-wired to be the address of the Location.  This is a problem, especially for store Locations that are residences.  What makes sense is to be able to set the Return Address to a PO Box at the local USPS office (for USPS shippers).

One thread on this subject is already locked.  What's the status on being able to edit the Return Address on the Shipping Label??