Is it normal for Paypal orders to be pending?

TranqDemon
Visitor
3 0 0

Hello, i just got my first order with paypal but it says the order is pending:

TranqDemon_0-1697820584417.png

is this 

 

Reply 1 (1)

Olivia
Shopify Staff
1698 146 303

Hi, @TranqDemon!

 

Thanks for sharing your question with our network.

 

I was happy to look into this for you and I found that there were some similar posts on our forums with all the reasons pointing to an incorrect account set-up with PayPal. In fact, one user was kind enough to share the exact steps they followed to resolve this issue with their account in this related forum thread

 

To make it easier for you to find the solution in the longer thread, I updated the accepted solution as well. I trust that will do the trick, but please let me know if you require any further assistance or if the issue persists.

 

Warm regards,

Olivia | Social Care @ Shopify 
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