Accepting credit cards, warehouses, and shipping and fulfilling orders
Hello guys, I am currently trying to change the shipping label format to 4x6, as required by my supplier. Although I am having trouble figuring out this on my own. They print our labels for us, however they claim that we must edit the format ourselves. When I go into shipping settings > shipping label All that I am able to click is "print test" label for both letter & thermal, or buy shipping labels at a discounted rate.
Please and Thanks,
Solved! Go to the solution
I am the sole store owner and I still don't have the option. If this is such a large problem why doesn't shopify fix it? I will literally leave this platform over this. The amount of workaround I have to do to print labels costs me hours.
How can I print 4 labels per page on a desktop printer. I really want this option as the envelopes I use are small
Im still having this issue. I click print label and it opens a new tab which has my label, but its on an 8.5x11 formatted sheet which doesnt work with a 4x6 thermal label printer. I have tried EVERYTHING you have mentioned and even contacted shopify support to no avail. I am the sole owner and only person on my account as well so permissions shouldnt have anything to do with this. I have tried voiding the label and repurchasing to see if I could switch it in the "order flow" and this option never came up. I tried going into the shipping settings and it didnt let me select the 4x6 label format.
SOMEONE PLEASE HELP!!!!
Why is this such a big issue with shopify's system?!
Same here. I even contacted support and they couldn't help me. Absolutely ridiculous that no one has a solution to this issue.
Hello, I am the admin for this account however when I try to change it to the 4 x 6 label, it does not give me the option. It does not give me the option to change it... it only states that there is an option.
Same here... did you ever get a solution to this?
Got it!!! Thanks.
so your solution does not apply to doing a 4-up of 4"x6 on a desktop printer?
This was my issue as well. After contacting Shopify for nearly a week of back and forth emails, they still couldn't help or solve the issue.
I did indeed fix it, but I have no clue how it happened. I simply clicked to purchase a label and the next menu all of a sudden gave me the blue button to change the printing format, and from then on it has defaulted to the 4x6 format. Very frustrating they cant fix it or help diagnose this error that a ton of people seem to be having when they're one of the largest small business platforms in the world.
Hi there, I'm having this same issue. Has anyone been able to find a fix? (@Tira?)
Unfortunately they don't have that option anymore. I've been having the same issue. Now I have to screen shot every shipping labels I have just for them to print perfectly to 4x6 labels.
After messing around with it for hours yesterday, I found a fix. If you void the shipping label you've created and repurchase it, the option to show it as a 4x6 format reappears!
Hi i am owner and i still have this issue
Really helpful!! thank you guys! i was about to return my printer! The problem is shopify not the printers.
Oh my God. All day and then just this simple change format after purchasing the shipping. Thank you so much.
Yet another example of Shopify making things SO MUCH HARDER than they have to be.
Why isn't there simply an option in the Shipping and Labels section of SETTINGS for your store, the place that literally everyone would look first to change a setting like this?
Nope, instead it's buried in the actual shipping page for individual orders? Ridiculous. I spent HOURS figuring this out, and never would have without this thread. Shopify's UI is just an embarrassment.
I have tried printing a 4x6 label and have gone through 7 prints. I usually use Pirateship for all of my shipping labels becuase they're very easy to use.
I have avoided using shopify's shipping service becuase it sucks. It doesn't print 4x6 and I have not been able to use the printing labels with my Zebra Thermal Printer. I'm very dissatisfied with Shopify to be very honest and I only use it becuase it's cheap. I would like some technical support to help me print this damn label. If I cannot get this to work I will probably not be referring Shopify to any of my family or friends. Very dissapointed.
Hi. I bought a Dymo 4XL and it worked with Etsy, then I tried Shopify and could not figure out how to print labels 4 x 6. then someone on this feed said the option to change format from 8 x 11 to 4 x 6 was available after you purchase the label. Then next to the print shipping the option is there to change format. You change it to 4 x 6 labels. Then in print change the printing to the label printer and change the size to the size 4 x 6. The label should change to fit the whole print view then print.
Hope it works for you.
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