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Is this email about paused payouts from Shopify legitimate?

malcolmwren
Visitor
1 0 0

I have received an email from info@shopifyproductservice.us advising that payouts have been paused until my account can be verified.

I have checked all payments received in the last week or so and they have all been received so i am not sure why i am receiving this email

 

my account is yourperfecttea.com.au

Accepted Solution (1)

pompomcupcake
Excursionist
13 3 12

This is an accepted solution.

That is a phishing scam, do not reply or click any links that email provides. Here's shopify's help page about phishing and how to report it to them and government agencies.

 

https://help.shopify.com/en/manual/your-account/account-security/phishing

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Reply 1 (1)

pompomcupcake
Excursionist
13 3 12

This is an accepted solution.

That is a phishing scam, do not reply or click any links that email provides. Here's shopify's help page about phishing and how to report it to them and government agencies.

 

https://help.shopify.com/en/manual/your-account/account-security/phishing