Mark as paid error - "Failed to mark payment as received"

New Member
1 0 0

I keep getting the "failed to mark payment as received" error message every time I try to mark a balance owed as paid. Any help would be greatly appreciated. Thank you!

Replies 3 (3)
Shopify Staff
Shopify Staff
429 48 95

Hi, @corriepollock !


Thanks for your post! Since this will likely involve some specific account information, I've sent an email to the email address listed on your forums account. From there, we'll get you authenticated so we can take a closer look into this together.


Hope to hear from you soon so we can take a look!


Oliver | Social Care @ Shopify 
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New Member
1 0 0

I have the same issue.

Any solution?

New Member
2 0 0

I am having the same problem. Help please!