PayPal keeps making decisions about my MONEY

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I've had so much trouble getting the simplest things done;

in 5 transactions, i've only had 2 fast and reliable sales. My first big sale was almost $100, and PayPal refunded my customer for no reason. 

they said i wasn't a verified seller, but the account is a couple years old.

I have another big sale pending, which PayPal is screwing around with,

AND SHOPIFY HAS CHARGED ME FOR THE CUSTOMER'S ORDER. Not like the normal routine. I mean PayPal did something and now... 

I haven't made a dime yet.