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Regional Support: Payments (India)

Victor
Shopify Staff
Shopify Staff
1461 140 333

Learn more about managing your payments while running your Shopify store in India.

 

This thread is part of the Regional Support threads offered for merchants based in India. To see which other topics are available, you can visit the India hub here.

 

There are a number of different payment gateways available to merchants in India, which will allow you to accept payments from your customers through your Shopify store. This includes the likes of PayU, Razorpay and paytm, among many others.

 

To use these gateways to collect payments on Shopify, you will first need to create a merchant account with the payment processor of your choosing. After this is done, you will be provided with your account credentials by the processor which can then be used to activate the gateway within Shopify. This is done in the Payment providers section of your Shopify admin settings.

 

Shopify also allows you to connect your PayPal business account via PayPal Express Checkout. You can enable this alongside your primary gateway which processes credit card payments, meaning that your customers will have the option of paying by card or with their PayPal account. It is also possible to enable different alternative and manual payment methods on your store, such as bank deposit and cash on delivery (COD).

 

Shopify also offers an Advanced Cash on Delivery app, which is exclusively available to merchants in India. The app allows for greater control when it comes to making COD an available payment method to customers, as you can use the app to restrict this payment option based on the customer’s location and the value of their order.

 

Please note that all payments processed via a third-party gateway are subject to transaction fees, and the rate of these fees depends on which Shopify subscription you have chosen. You can find the rate charged per transaction for each plan over on our pricing page.

 

Update 10/26/20; Several updates have been made to Advanced Cash on Delivery thanks to your valuable feedback! If someone selects Cash on Delivery (COD), only COD is shown instead of other payment options, and if someone selects prepaid shipping the online payment options will be shown instead. We have streamlined the process to keep the customer focused on one goal - completing the purchase. Thanks again for your feedback!

 

If you have a question or comment to make about processing payments on Shopify in India, please post it below.

Victor | Social Care @ Shopify 
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Replies 81 (81)
Nayan-
New Member
1 0 0

How can complete full payment on my store. I don't want that, payment is redirect on Razorpay site. 

 

Victor
Shopify Staff
Shopify Staff
1461 140 333

Hi @Nayan-,

Thanks for getting in touch. Shopify has integrations with a number of third-party gateways, some of which are direct credit card payment providers and others which are external. Direct providers do not require the customer to leave the Shopify checkout to complete their purchase, and are fully integrated, whereas external providers require the customer to go offsite and make their payment via the providers' site, before then returning to the checkout. The process is straightforward for customers in both cases.

If you are seeing that Razorpay is redirecting customers to their own checkout, there is no way to avoid this as this is how the integration between Razorpay and Shopify is set up. The process should not interrupt the checkout process though and your customers should still be able to make their purchases with ease.

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog