Shipping labels not generating...

Stacy_PRN
Excursionist
13 0 19

Anyone else having this issue today (11/20/18)?  It says they're temporarily unavailable but it's been this way the last couple of hours.  We have signed in and out and it is still occuring.  

Trevor
Community Moderator
Community Moderator
2786 365 562

Hey, Stacy. 

Out systems did experience an issue earlier today with shipping labels being temporarily unavailable which would have caused the issues you were experiencing. This has since been resolved, so you should be able to purchase labels if you're not doing so already! 

When outages like this occur, we do our best to get our status page updated with any information we have surrounding the issue. I'd recommend keeping our status page bookmarked and signing up for text notifications so that you'll be well equipped should another outage occur that can impact your day to day workflow. 

Let me know if you have any questions!


Trevor | Community Moderator @ Shopify 
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Stuart_Marley
New Member
1 0 0

Hello Peter and Stacy.

I am having the same trouble.

For about an hour now I have been trying to print labes but an error message comes up saying 'Labels Are Temporaily Unavailable'

Also, when I call in the calls just drop.

Shopify?

Regards.

Stuart at Real Irish

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