Can I get a refund for an unwanted Shopify subscription?

elitefinancial
Visitor
2 0 0

I need help I Opened up a Shopify account and used it then I removed my card and decided to close it then today i got a message saying I paid for Shopify 1 month subscription can you guys give me a refund. 

Replies 3 (3)

Cal
Shopify Staff
989 103 173

Hey @!

Cal here from Shopify, thanks for reaching out to us. I'd be happy to look into this with you. 

Can you share the MyShopify URL for the store that you were billed on? I'll email the account owner with some further information on this request. 

Thanks! 

Cal | Social Care @ Shopify 
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elitefinancial
Visitor
2 0 0
Cal
Shopify Staff
989 103 173

Thanks! I've emailed the account owner with further information relating to this request. 

Cal | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog