Unable to process credit card payments in store: What could be the problem?

fred599t
Visitor
3 0 0

Hi! I cant pay with credit card in store, please help

Replies 4 (4)

fred599t
Visitor
3 0 0

yesterday i saw the option, and tried the payment myself. It then cancelled saying that this store cant accept real payments, and since that the option was gone... Please help!

fred599t
Visitor
3 0 0

And shopify payments is turned on, i dont understandbillede_2023-05-10_104443197.png

Dan-From-Ryviu
Shopify Partner
7990 1560 1583

You need to upgrade a plan for your Shopify store to allows real payments. 

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Ivy
Shopify Staff
1033 82 132

Hi there, @fred599t.

Are you still experiencing this problem? Can you share with me a link to your storefront please so I can have a look at it?

Do you have a payment gateway activated on your store at the moment that accepts credit/debit cards? This help doc walks through how to carry this out. Looking forward to your reply!

Ivy | Social Care @ Shopify


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