What to do when my online store account gets deactivated?

Uzair7
Visitor
1 0 0

hello i replaced my payment method just by mistake and now my store is inactive. How will It be resolved I also talked with help center, and they told that it will be resolved soon but it's about 6hrs done and its not resolved and no reply. PLZ HELP

Reply 1 (1)

Ollie
Shopify Staff
2333 454 397

Hey @Uzair7.
 
Thanks for reaching out. 
 
I appreciate the context that you have shared with us as that is very helpful! Did you happen to speak directly with a Support Advisor about the situation? I am just trying to get a better understanding of this so I can assist you accordingly. 
 
Looking forward to your response. 

Ollie | Social Care @ Shopify 
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