When any customer wants to buy something he gets this error so Helo I solve this issue?

[mzbath_62]

 

[Ava · Accepted solution]

Hey, @mzbath_62!

This sounds like the shipping rates you have set up don't cover all your products yet. Can I ask if you have set up rates for customers shipping to the United States? Also, can I ask if you have set up a flat shipping rate, or are you using price/wright based rules to determine the shipping cost? If you're not sure which rates you're using. There is a handy guide here that breaks down the different shipping methods you can use!

If you like, you can share a link with me to the product/s the customer was trying to buy? This way, I can test the checkout myself to see if I can see any technical errors! 

[mzbath_62]

Yes ,it’s helpful reply ..Thanks a lot 

[Ava]

No problem at all, happy to help in any way!

Were you able to get this issue resolved? Do let me know if there is any other assistance I can offer!