When will my order of 12 Kurtis arrive?

2 0 0

I ordered 12 Kurtis yesterday in which four Kurtis get one free if order two.

So, I want about that when my order will come.

There is no any message for delivery of order.

Reply 1 (1)

Shopify Staff
1178 129 183

Hello, @Kusum4!


I am sorry to hear that you have not received an update about your online order.


As a platform that provides online business hosting services, we do not handle order management or shipping. Have you tried contacting the business from which you made the purchase? Usually, there is a “contact us” option available at the bottom of the homepage. 

As this purchase was only made yesterday, I'd also recommend checking your spam/junk folder for a confirmation email that you can reply to. It may take some time for it to come through or for delivery to take place.

As mentioned above the best way to get an update on when your order will be delivered is to check the shipping policy on the website or contact the seller directly. More information on next steps can also be found in our FAQ guide here.


If there is anything else you need help with, please let me know!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog