Where can I view my customer orders?

3HillBoyz
Visitor
1 0 0

My customers have not received there products they ordered 2-3 weeks now. 

Reply 1 (1)

Nia
Shopify Staff (Retired)
537 38 77

Hi, @!
 
Thank you for reaching out here! Generally, if you're shipping out your own products, you'll be able to track this yourself with the tracking details you have and contacting the carrier you're using! However, I'd like to gather context so I can better understand the situation here! 
 
Are you using a Dropshipping supplier or perhaps the Print on Demand model? Otherwise, please adviese if you are shipping products out yourself!

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog