Why am I charged on the day of cancellation?

[Don]

Hi there @leticiamarcall!

If you have closed your Shopify store down yourself we can definitely check to see if it would be possible to refund you your most recent subscription charge.

In order to do so, you would just need to reach out via our Help Centre here where we'll be able to provide account support securely.

I look forward to getting this checked out for you!