Why am I unable to complete my Payoneer Checkout account setup?

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Hello! I want to receive payment through Payonneer and all my Payonner information is ready but I am getting the following error:

Finish setting up your Payoneer Checkout account
You cannot use this provider to accept payments because you haven't finished setting up your account with them.

Reply 1 (1)

Shopify Staff
1863 254 224

Hi @Mayerof,


Thank you for reaching out to the Community! I'd be happy to provide some guidance with this request, to ensure it gets resolved. 


As Payoneer Checkout is considered to be a third-party payment provider, the best thing you can do is to connect with them directly. This will allow the payment provider to take a closer look into your account set up and ensure it gets resolved as quickly as possible. 


To learn more about this, you can check out our Third-Party Payment Providers documentation as it touches on this further. 


Please let me know if you have any other concerns. 

Blair | Shopify 
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