Why are customers not completing their purchases on my football boots site?

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Why are customers not completing their purchases on my football boots site?

hmboots
Tourist
5 0 2

I set up a new shop a few days ago selling football boots, I have had a few people add to cart and a returning visitor add to cart and get to checkout but not buying. I was wondering if there is something wrong with my website and if anyone could check it out? hmboots.myshopify.com is the link and looking for any help I can get 🙏

Accepted Solution (1)
made4Uo
Shopify Partner
3839 716 1177

This is an accepted solution.

Hi @hmboots,

 

It looks like the button border and the text is the same color as your background. Make sure to change the text color using your theme editor. You can also manually change it using the code below.

 

1. From your Admin page, go to Online store > Themes > click the three dots > Edit code
2. Find the Asset folder, and open the base.css file
3. Add the code below at the very end of the file

.product-form__submit.button.button--full-width {
    color: black;
    border: 3px solid;
}

 

The dynamic button depends on the user preferences on their payment option

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
Get EXPERIENCED Shopify developers at affordable rates—visit Made4Uo.com for quick quote!
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View solution in original post

Replies 5 (5)

made4Uo
Shopify Partner
3839 716 1177

Hi @hmboots,

 

Thank you for sharing your website. I did had a look and your buy button is hidden. Is this done intentionally?

 

made4Uo_0-1679270265390.png

 

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
Get EXPERIENCED Shopify developers at affordable rates—visit Made4Uo.com for quick quote!
Do not lost your Shopify store! Get FREE trial with ✔️ Rewind Backup: Automatic, reliable, stress-free
hmboots
Tourist
5 0 2

thank you for the quick reply and no it is not intended is there a way I can put it back? Thank you for the help 

hmboots
Tourist
5 0 2

I also have noticed that there is a buy it now button for me sometimes and then a PayPal button other times but this is on my phone and could possibly be different for desktop

made4Uo
Shopify Partner
3839 716 1177

This is an accepted solution.

Hi @hmboots,

 

It looks like the button border and the text is the same color as your background. Make sure to change the text color using your theme editor. You can also manually change it using the code below.

 

1. From your Admin page, go to Online store > Themes > click the three dots > Edit code
2. Find the Asset folder, and open the base.css file
3. Add the code below at the very end of the file

.product-form__submit.button.button--full-width {
    color: black;
    border: 3px solid;
}

 

The dynamic button depends on the user preferences on their payment option

If this fixed your issue Likes and Accept as Solution is highly appreciated. Coffee tips fuels my dedication.
Get EXPERIENCED Shopify developers at affordable rates—visit Made4Uo.com for quick quote!
Do not lost your Shopify store! Get FREE trial with ✔️ Rewind Backup: Automatic, reliable, stress-free
hmboots
Tourist
5 0 2

Thank you very much it is largely appreciated