Why are Indian users charged extra transaction fees on Shopify?

Covermate1
Visitor
2 0 0

I create websites for clients on Shopify, but all my clients are shifting from Shopify to other providers, due to the additional transactional fees charged by Shopify for using third party payment providers, we don't have any choice in India other than third party payment providers as Shopify Payments is not available in India. So why charging a fee when we don't have any choice. My 5 clients closed their shopify website and shifted to Wordpress as it does not charge any additional fees other than payment gateway charges. Please do something about it or else slowly everyone will shift from Shopify to other platforms.

Replies 4 (4)

Orkhan
Shopify Partner
12 0 2

We see such issue a lot. Have you checked Uvodo.com?

It's without commissions and extra fees. We found a lot merchants moving there form India. THey have a Razorpay integration too.

Nextsale - Shopify App

Nia
Shopify Staff (Retired)
537 38 78

Hi, @
 
We appreciate the feedback and will pass this onto our developers as we work to get Shopify Payments available in India. Thank you for your hard work!

Nia | Social Care @ Shopify 
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Covermate1
Visitor
2 0 0

How long will it take for Shopify payments to be available in India?

Nia
Shopify Staff (Retired)
537 38 78

We don't have a general timeline on when Shopify Payments will become available in India, however you can stay updated with any changes within our Shopify Changelog

Nia | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog