Why are my custom shipping rates not displaying correctly?

[momenttopawz]

Hello i am having problems with synching my Shipping rates to my site. I set up custom Shipping rates and only one shipping rate (the free rate) shows without displaying the other 2 custom rates i created. 

Also No shipping apps is available to configure in the familiar Shipping Zones. When I try "Add rate" > "Use carrier or app to calculate rates" to any Shipping Zone. It display: "There are no carriers or apps available for this zone." I have 2 stores, but apparently with this store. I am having a hard too setting up. If someone can please help?

[Anindita · Accepted solution]

Hi @momenttopawz,

Have you added any carriers under the Shipping & Delivery section? If yes then you have to enable Carrier Calculated Shipping Rates to display shipping rates at checkout. 

To access your carrier calculated rates for different carriers, there are 3 options:

• Add this feature for an additional $20/month on your current Shopify plan
• Choose a yearly subscription for your current Shopify plan, with which you can get this option for free.
• Upgrade your plan to Advanced Shopify Plan

Once you choose any of these, you can contact Shopify support to enable it in your store

[momenttopawz]

Thank you for replying i will definitely look into that. 

[ToolifyStudio]

Hey Momenttopawz, if you're looking for a simple way to manage your shipping rates, checkout our app at: https://apps.shopify.com/toolify-shipping (no recurring fees, no special shopify plan needed either)

The app also offers free support to help you deal with all this.