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Why can't I activate PayPal Express Checkout on my store?

Why can't I activate PayPal Express Checkout on my store?

YahelPS
Visitor
2 0 0

For the past week I've been trying to link my Paypal account to my store and activate Express Checkout but every time I click and start the process, link my account, it redirects me back to the admin panel and it is just not enabled no matter what I do 

Reply 1 (1)

Emily
Shopify Staff
1457 105 203

Hi, @YahelPS.

 

Thank you for reaching out! I am sorry you are having issues linking your PayPal account. 

 

I will need to gather more information before diving into this for you. Did you successfully add PayPal as a payment gateway to your Shopify store? Can you send me a screenshot of the page you are entering your information into? Once I understand better, I would be happy to help you set up your account. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

 

Emily | Social Care @ Shopify 
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