Why haven't I received payment from my first sale?

Karamwir
Visitor
2 0 0

Hi there, I got recently mu first sale and its been a while and I haven’t received the money or anything can you pls help me.

Replies 2 (2)

Ivy
Shopify Staff
1033 82 131

Hello, @Karamwir 

Your pay period depends on which payment gateway you are using, and also which country you are located in. You can read more about this here

How long exactly has it been since you captured this payment? Looking forward to hearing back from you soon! 

Ivy | Social Care @ Shopify


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Karamwir
Visitor
2 0 0
Hi there, i have received the payment 4 days ago I live in England and my
store is located in Netherlands so how long will it take to arrive in my
card?

Thank you.
Regards: Karamwir Singh