Why is my order total changing on checkout?

Omumsie
Visitor
1 0 0

Hi, Need urgent HELP, I am selling on shopify since an year, suddenly seeing this error.

 

Your payment couldn’t be processed because your order total has changed. Check your order total and try again.

 

Also on Prepaid payment page showing- Requested payment method not available.

 

however the COD payment is normal and is working on same order value and discounts.

please help me asap with this, loosing a lot of sales. 

Replies 3 (3)

Samyakjain
Visitor
1 0 0

@Omumsie wrote:

Hi, Need urgent HELP, I am selling on shopify since an year, suddenly seeing this error.

 

Your payment couldn’t be processed because your order total has changed. Check your order total and try again.

 

Also on Prepaid payment page showing- Requested payment method not available.

 

however the COD payment is normal and is working on same order value and discounts.

please help me asap with this, loosing a lot of sales. 


Hey, I'm facing the same issue can you please let me know how to resolve it if you got any solution?

HomeSweetHutch
Visitor
2 0 0

I have customers facing this order too when they choose paypal. 

jovantperic
Tourist
10 1 2

I am experiencing the same problem. It just started a few days ago. The only thing I did since it was working properly was I added a Shopify Bundle App. Since this app didn't work properly, I removed it but it didn't fix the initial problem.