Why is my store not accepting real payments or orders?

Why is my store not accepting real payments or orders?

KIN1
Visitor
1 0 0

A customer tried to pay out an order abs a notification came up saying this store does not accept orders or real payments

Reply 1 (1)

Ollie
Shopify Staff (Retired)
2550 460 425

Hey @KIN1.

 

Thanks for reaching out.

 

Just to gather some additional context, have you set up a payment gateway for your online store? In order for the checkout to accept payments, you will need to set up a payment gateway. You can check and enable payment gateways by navigating to Settings > Payments to begin.

 

If you can confirm that you have a payment gateway, you will need to select a Shopify subscription plan to have the checkout enabled and allow your customers to complete their purchases.

 

Looking forward to your response, let me know if you have any questions.

Ollie | Social Care @ Shopify 
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