Why is my transaction payout status still pending after 1 month?

Why is my transaction payout status still pending after 1 month?

tsdesire
Excursionist
17 2 2

Dear admin,

Still, the transaction payout status is showing pending. almost completed 1 month. what shall I do?

Replies 2 (2)

Ivy
Shopify Staff
1033 82 133

Hi there, @tsdesire.

For this, you will need to reach out to live support, as this is the only secure way we can access your account. Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Ivy | Social Care @ Shopify


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tsdesire
Excursionist
17 2 2

nobody helped me in live support yesterday also sent the same of my issue until didn't solved