Why is Shopify Payments not an option for my US store?

darkthrone
Shopify Partner
21 0 4

I am setting up payment for my store and Shopify payments is not listed as an option? I am in the United States?

Please help me know what the deal is. 

Thanks

Replies 3 (3)

Koky
Shopify Staff
9 2 0

Hey there!

 

I'd be happy to help you with this. Can you let me know currently what payment method is active on your store if any? You can find this in Settings > Payments.

 

I look forward to your reply.

 

To learn more visit the Shopify Help Center or the Community Blog.

Rishihuptech
Shopify Partner
469 80 86

Hello @darkthrone 
There could be a few reasons why this is happening

  1. Shopify plan limitations: Some Shopify plans have limitations on the availability of Shopify Payments. For example, the "Lite" plan does not include Shopify Payments. Make sure you are on a plan that supports Shopify Payments, such as the "Basic Shopify" or higher.

  2. Unsupported business type: Shopify Payments may not be available for certain business types or industries. Ensure that your business aligns with Shopify Payments' terms and conditions. If your business falls into a prohibited category, you'll need to explore alternative payment gateway options.

More Information you can find here: https://help.shopify.com/en/manual/payments/shopify-payments

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darkthrone
Shopify Partner
21 0 4

Neither of these apply. We sell kitchen equipment and have a basic plan. 

Thanks