Why is the payment process failing on my ecommerce website?

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Recently, my customer service informed me via email that the shopping cart on my Shopify website is frequently failing during the payment process, causing the customer to be kicked out. Can anyone assist me with troubleshooting this issue and finding a solution to resolve it?


I tried to check out as a customer to see if I can reproduce the issue. But I failed.


Here is my site: https://ribaostore.com/

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