Why is the USPS first-class letter rate incorrect on Shopify?

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The base rate for first-class in Shopify is $1.26, which is the correct base rate for flats, not for envelopes.  All of our items are able to ship in envelopes.  How do we get the normal first-class rate?

Reply 1 (1)

Shopify Partner
675 34 95

Hi @dmxrob,


If you want to use the normal first-class rate for envelopes in Shopify, you will need to update your shipping settings to reflect this. Here are the steps to do so:

  1. Login to your Shopify account and go to the "Settings" section in the lower left-hand corner.

  2. Click on "Shipping and Delivery" from the settings menu.

  3. In the "Shipping Rates" section, click on "Manage Rates" for the shipping zone where you want to adjust rates.

  4. Click on the "Add Rate" button in the upper right-hand corner of the screen.

  5. In the "Add rate" section, enter a name for the shipping rate, such as "First-Class Envelope".

  6. Set the "Rate Type" to "Price-Based Rates".

  7. In the "Conditions" section, select "Envelopes" as the package type.

  8. In the "Rates" section, enter the appropriate rates based on the weight of the package. You can find the current USPS rates for first-class mail envelopes on their website.

  9. Save the new shipping rate.

  10. Test the new rate by adding a product to your cart and going through the checkout process to make sure the correct shipping rate is applied.

By creating a new shipping rate specifically for envelopes, you can ensure that the correct rates are applied to your products based on their packaging.

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping