Why isn't Apple Pay appearing on my iPhone at checkout?

Why isn't Apple Pay appearing on my iPhone at checkout?

SSTP
Visitor
1 0 0

Hi all,

 

I have the Dawn theme and have enabled Apple Pay and Google Pay, from the Payment settings.

 

I can see the Google Pay icon on check out when I use my PC, however I cannot see the Apple Pay icon when I use my IPhone.  I have verified my device meets the minimum requirements and I am using Shopify Payments

 

Has anyone has this issue and managed to solve it?

 

Regards

Replies 2 (2)

Victoria
Shopify Staff
2274 154 262

Hi, @SSTP.

 

Welcome to the Shopify Community and thanks for reaching out!

 

Thank you for sharing what theme you're using and a bit more context around the dynamic checkout buttons. 

 

When it comes to using dynamic checkout buttons, they're displayed based on the following factors:

 

  • Your payment settings
  • The customer's browser
  • The customer's device
  • The customer's personal payment history 

 

Therefore, the Apple Pay dynamic checkout option may not always appear for customers based on their settings, devices and other factors listed above. I recommend checking out our resource on Dynamic Checkout Buttons and Enabling Apple Pay for more information. 

 

Could you let us know a bit more about your online business and what you're currently working on?

 

Looking forward to hearing back!

Victoria | Shopify 
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josepaezsg
Visitor
1 0 0

I'm having the same issue with the same theme? Is working apple pay for you now with the same theme? All setting are good thinking seriously about the theme