Why isn't Apple Pay showing in my Express checkout on Minimal theme?

Molly8
Trailblazer
225 16 31

Hi

I asked the question earlier about whether Apple Pay is available for Minimal theme. I have found it now in the ‘wallets’ section of ‘payments’. I’ve selected and saved it, however it isn’t showing up in my Express checkout. Any ideas please?

 

Kind regards 

Molly 

Replies 2 (2)

Kimi
Shopify Staff
1511 169 258

Hi, @Molly8.

 

Which device are you using on your end? The reason that I ask is because Apple Pay will only show up on supported devices, and some browsers too depending on which iOS version your device is currently on. For the Apple Pay button to be visible, you'll need to be using one of the following devices:

  • iPhone (SE, 6, 6 Plus, or newer)
  • iPad (Pro, Air 2, mini 3, or newer)
  • Apple Watch
  • MacBook Pro with Touch ID
  • Any Mac model (2012 or newer) plus an Apple Pay-activated iPhone or Apple Watch

 

Please also note that for devices with iOS 15 and below, Apple Pay is only visible via the Safari browser. For iOS 16 and above, other browsers should be eligible, with the exception of China where only Safari is supported.

 

Let me know if you're still unable to see the Apple Pay button, after going through the above.

Kimi | Social Care @ Shopify 
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Molly8
Trailblazer
225 16 31

Hi Kimi,

 

I am using Safari and I’m on iOS 16.2 but Apple Pay doesn’t appear.

 

Kind regards 

Molly