Why isn't my approved Klarna payment method showing at checkout?

Why isn't my approved Klarna payment method showing at checkout?

RamadanStation
Visitor
2 0 0

Hello, I am facing a complex problem, which delayed me from opening my site to the public and the ads appearing on it. My problem is that KLARNA PAYMENT is available to me and I got approved to use it, but it does not appear in CHECKOUT same as other payment methods.

Replies 2 (2)

KristiAtKlarna
Shopify Partner
205 14 39

Hi @RamadanStation ,

Best wishes for your new site!

If you are using Klarna as a local payment method Shopify Payments, Shopify can support.

If you are using Klarna as a direct payment (not within Shopify Payments), Klarna support is available if you email skosm@klarna.com

per: https://docs.klarna.com/platform-solutions/shopify/

RamadanStation
Visitor
2 0 0

I know the problem now, I must add Shopify to the payments sections. But when I add it says that I didn't complete the Klarna account and I must have a registration number for a company. In fact that I was able to use Klarna on my old website without having these problems and without having to put a registration number for a company.