Will my order ship while PayPal funds are on hold?

1 0 0

i got my  first order from customer on huge pod and i still have the money on hold on my paypal account im wondering if they are gonna process the shipment or they gonna hold the product till they gonna release my money and how do you make sure they are processing your product     

Reply 1 (1)

Shopify Staff
2455 226 523

Hi @Abraham93,


Thank you for reaching out. Do you fulfill orders yourself or are your products dropshipped and/ or fulfilled by another supplier? Please note that in most cases Shopify does not fulfill items on behalf of its merchants. Regardless of how you fulfill items, you do not have to wait for your PayPal funds to clear in order to fulfill the order and send the items to the customer. If you want to wait for the funds to clear you'll want to notify the customer of the delay.

Victor | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog