Can automatic discounts run on all sales channels after the new update?

Can automatic discounts run on all sales channels after the new update?

Corinne_Eberlin
Tourist
3 0 2

Prior to the recent updates to Admin and POS, you were able to create an automatic discount and choose whether or not to run it both online and in store through the POS. I just went to set up an automatic discount for a promo running this holiday weekend, and I'm no longer seeing the option to also run on POS. Are automatic discounts automatically running on all sales channels now? If i'm not able to run simultaneously, that is super frustrating since it helped streamline running short term promos. Help!

Reply 1 (1)

Sophia
Shopify Staff
1715 110 223

Hi, @Corinne_Eberlin!

 

You should still have the option to keep automatic discounts online only. I'm seeing the option in my test store here:

03-40-85514-3267

 

Which type of automatic discount are you creating (amount off, free shipping, or Buy X Get Y), and are you creating the discount on desktop, or on the Shopify mobile app?

Sophia | Social Care @ Shopify 
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