Can we record customer names with a tap and chip card reader?

Can we record customer names with a tap and chip card reader?

christinewhite
Visitor
2 0 3

We have just installed the tap and chip card reader for our POS.  And if customers tap, their name is not recorded in the system.  Is there a way to turn this on?  It is much easier for us to find customer transactions if it records the name.  

 

 

Replies 5 (5)

AlexThorne
Tourist
6 0 1

Interested too in this answer, following thread...

CurlCode247
Tourist
3 0 2

Where did you buy the reader? Every time I try to access the page I get a 'this page cannot be found' error.

BBS2
Visitor
1 0 0

We are having this same issue, Any resolution?

brainstorm
Visitor
2 0 1

Any updates on this? I am experiencing the same problem, wish I saved my money and did not buy the chipper

Furious_Sauces
Tourist
5 0 6

Same issue here, never tap anymore just insert the card because tapping doesn't get their customer name.