How can I get support for POS hardware issues?

1 0 0

I need to talk to someone about POS hardware and I am getting the complete run around.  How can I speak to someone to help me.

Reply 1 (1)

Shopify Staff
1105 118 141

Hi there, @Shop1109!


Thank you for your post, and I'm sorry to hear you've had a hard time getting the support you need. If you would like to post your POS hardware question here, I'd be happy to help you out and gather the necessary information for you. 


If you would prefer to speak with our live Support team, you can get in touch through the Help Center. In order to get in touch with our retail specialists (who are the experts on all things Shopify POS), you can search a retail-specific term like "POS hardware" and you'll be given the option to connect with our retail support team. 


Please let me know if there's anything I can help you with! 

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog