How can I reprint a receipt when the option is greyed out?

2 0 0

hi guys, im wanting to reprint a receipt and i cant. 


i have gone to menu>orders>selected the order>receipt and the "print receipt" option is greyed out, i can only email or text. 


Can someone help please. 

Reply 1 (1)

Shopify Partner
1238 82 157

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